FAQ
Frequently Asked Questions (FAQ)
Cartmatey.com is your go-to destination for discovering and managing the latest and greatest offers from hundreds of stores, services, and brands worldwide.
As a third-party advertiser, Cartmatey.com showcases coupons and deals sourced from various corners of the web. We operate independently and We are not a subsidiary of the merchants whose offers and deals are featured on our platform. When you click on an offer, you’ll be directed to the merchant’s website to complete your transaction. Should you require assistance with a purchase – be it a return, reporting a defective item, or any other inquiry – you’ll need to reach out to the respective merchant directly. To identify the retailer you made your purchase from, simply refer to your receipt, confirmation email, or package label.
Explore answers to commonly asked questions about cartmatey.com below:
Does cartmatey.com cost me anything?
cartmatey.com is a completely free service. We don’t charge you anything when you search our site, use a coupon we share, or join our newsletter mailing list.
How do I use coupon codes?
When ordering products or services online, companies and stores often provide special online coupon or promo codes for discounts that you can apply during checkout. Simply look for an input box labeled “coupon code”, “discount code”, or similar, and paste or type the code you found on cartmatey.com into the text field. Visit our How to Use a Coupon Code page to learn more.
I clicked on an Offer. Why don’t I see a coupon code?
With product deals and other types of offers, you don’t need a coupon code. Simply click on the “Get Offer” button, and you will be directed to the appropriate sale page.
How do I unsubscribe from emails?
To unsubscribe from emails, scroll down to the bottom of one of our emails and click the “unsubscribe” link. If you wish to unsubscribe from all cartmatey.com emails, click the “Unsubscribe from All” link. Your request will be processed automatically.
Can I contact cartmatey’s customer service about my purchases?
No. While cartmatey.com might provide you with a coupon code or deal link that you use to make a purchase, we play no role in the sale or checkout process made on another retailer’s platform. If you have any issues with any product or service rendered, you must contact the retailer directly.
What payment options do I have if I buy something from a store or company?
Since cartmatey.com is not involved in processing any transactions, any payment terms come directly from third-party merchants and consequently will vary by merchant. Most online merchants accept payment by credit (VISA, MasterCard, American Express, Discover) or PayPal.
I have a question about payment, or shipping. Who do I talk to?
You should contact the retailer or merchant directly if you have any issues with your order, payment, or shipping. Please review your receipt, confirmation email or package label to determine who you purchased from, and contact that merchant directly.
How can my company’s discounts and deals appear on cartmatey.com?
Please contact us at cartmatey@gmail.com. We love forming partnerships with great companies, and we’d be thrilled to have an opportunity to work together.
How do I contact cartmatey.com??
If you do not find an answer to your query here on the FAQ page and require further assistance, please visit our Contact Us page for more info about how to reach cartmatey.com.